SUARify.my - AI Voice Agent Platform for Malaysia
Automated Outbound Calls with Multilingual AI Agents
PDPA Compliant Customer Engagement Solution
SUARify is Malaysia's premier AI voice agent platform, offering automated outbound calls with
multilingual support (English, Malay, Mandarin, Tamil). Our PDPA-compliant solution helps businesses
save up to 80% on call center costs while maintaining high-quality customer interactions.
Perfect for real estate, insurance, healthcare, e-commerce, HR recruitment, B2B sales, financial
services, and logistics industries. Features include lead qualification, appointment scheduling,
customer support, and real-time analytics.
Key benefits: 24/7 availability, customizable AI agents, CRM integration, multilingual support, PDPA
compliance, cost-effective pricing, and comprehensive reporting.
Suarify.my is not just for outbound; it can also act like an AI-powered inbound call center that answers questions, routes calls, and books appointments without customers needing to “press 1, press 2” through a long IVR menu.
Inbound AI call handling
Suarify can receive inbound calls and behave like a smart IVR/virtual receptionist, understanding natural speech and responding conversationally instead of relying on DTMF keypad inputs.
The AI agent can handle FAQs, capture details, and perform function calls (APIs) to your systems to check availability, look up records, or trigger workflows.
It can complete tasks such as booking appointments, logging support tickets, or updating CRM entries directly from the conversation.
Malaysia SIP trunk and cost
Suarify can connect to local Malaysia SIP trunk providers, letting businesses plug into their preferred carrier or work with a recommended low-cost trunk partner.
By using local SIP trunks with competitive per‑minute rates, Suarify helps you run AI voice agents at some of the cheapest effective calling costs available in Malaysia, especially compared to generic international CPaaS pricing.
Suarify.my also includes a developer portal so your technical team can integrate Suarify’s APIs directly into your own systems.
Developer portal and APIs
Through the developer portal, you can generate API keys, view documentation, and configure webhooks to link Suarify with your CRM, booking engine, helpdesk, or internal apps.
Suarify agents can perform function calling to your systems during a live call (inbound or outbound), for example to check inventory, retrieve customer records, create bookings, or update tickets based on what the caller says.