Terms, Privacy & Data Use

Effective Date: 1 January 2026

By using SUARify.my, you agree to the following terms and conditions. Please read them carefully.

1. Use of Service: You agree to use our services only for lawful purposes and in accordance with all applicable laws and regulations.

2. Account Registration: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Data & Privacy: Your use of our services is also governed by our Privacy Policy.

4. Prohibited Activities: You may not misuse the service, attempt unauthorized access, or interfere with the platform's operation.

5. Limitation of Liability: SUARify.my is not liable for any indirect, incidental, or consequential damages arising from your use of the service.

6. Changes to Terms: We may update these terms from time to time. Continued use of the service constitutes acceptance of the new terms.

For questions about these terms, please contact us at support@SUARify.my.

Effective Date: 1 January 2026

SUARify.my is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect:

• Personal information (name, email, phone number) provided during signup or contact.
• Usage data (pages visited, actions taken, device information).
• Lead and call data uploaded or generated through our platform.

How We Use Your Information:

• To provide and maintain our services.
• To communicate with you about your account or inquiries.
• To improve our website and services.
• To comply with legal obligations.

Sharing of Information: We do not sell your personal information. We may share data with trusted service providers for business operations, or as required by law.

Data Security: We implement industry-standard security measures to protect your data.

Your Rights: You may request access, correction, or deletion of your personal data by contacting us.

For questions about this policy, please contact us at support@SUARify.my.

Effective Date: 1 January 2026

This Data Use Policy describes how SUARify.my uses data collected through our AI voice agent platform.

Call & Voice Data:

• Call recordings and transcripts are processed to provide AI agent functionality and improve service quality.
• Conversation data may be used for sentiment analysis, reporting, and training purposes within our platform.
• We do not share your call content with third parties except as required for service delivery or by law.

Lead & Contact Data:

• You retain ownership of lead and contact data you upload.
• Data is used solely to perform outbound/inbound calls and related services you request.
• We comply with PDPA (Malaysia) and applicable data protection regulations.

Retention: We retain data only as long as necessary to provide services and comply with legal obligations.

For questions about data use, please contact us at support@SUARify.my.