SUARify Suarify

Terms & Privacy

Last updated: 4 September 2026 · Applies to suarify.my, the voice platform, APIs, and AI connectors.

Terms of Service

By using SUARify you accept these terms. If you don’t, don’t use the service.

1. Lawful use. Use the platform only for lawful purposes. You own the scripts, prompts, lead lists, and numbers you dial.

2. Account. Keep credentials and API keys secret. You’re responsible for everything done under your account.

3. Calling. You must have a lawful basis to contact recipients. No spam, fraud, phishing, or harassment.

4. AI connectors. Connecting ChatGPT / Claude / Cursor / MCP lets that client call tools on your behalf. Confirm write actions. Disconnect anytime.

5. Prohibited. No unauthorized access, abuse, or interference with the platform.

6. Your liability. You own misuse and unauthorized use of your account. You bear claims arising from your conduct.

7. Availability. We aim for uptime; telephony and third-party AI networks can fail. See BCP.

8. Fees. Credits and pricing follow your account or contract. Promo credit may expire as stated when issued.

9. Changes. We may update these terms. Continued use after the Last Updated date means acceptance.

Questions: support@SUARify.my

Privacy Policy

This policy covers the website, platform, APIs, and AI connectors (ChatGPT / MCP).

Who we are. Operator of suarify.my · support@SUARify.my

What we collect

  • Account: name, email, phone, company, auth data
  • Billing / usage: balance, call metrics, SIP settings
  • Leads you upload: names, phones, goals, custom fields
  • Calls: metadata, recordings/transcripts when enabled, prompts, logs
  • Connectors: OAuth client IDs, consent time, session tokens we issue, tool-call audit logs
  • Site usage: pages, IP, device, diagnostics

How we use it

  • Run the product (calls, agents, dashboard, APIs)
  • Authenticate you (OTP / OAuth) and secure the account
  • Execute approved AI-connector tool calls
  • Support, billing, abuse detection, legal compliance
  • Account analytics and reports you request

Sharing. We don’t sell personal data. We share only with:

  • Processors needed to run the stack (hosting, email, SIP, speech/AI models) under contract
  • AI clients you connect — only data required for each tool call (see ChatGPT / MCP)
  • Authorities when required by law

Security. Written internal policies cover data handling, access control, incident response, and acceptable use. HTTPS for public APIs and OAuth. Security docs on request: support@SUARify.my.

Retention. Kept only as long as needed for service, disputes, and legal requirements. Request deletion subject to legal holds.

Your rights. Ask for access, correction, or deletion at support@SUARify.my. We may verify identity first.

Children. Business users only. We don’t knowingly collect data from children under 16.

Cookies. Session, security, and analytics cookies on suarify.my. Control via browser settings.

Changes. We update the Last Updated date when this policy changes. Keep using the service = accept the update.

ChatGPT / MCP Connectors

Applies when you connect SUARify via MCP (ChatGPT apps/plugins, Claude, Cursor, etc.).

Connection. You add our MCP URL and complete OAuth (email OTP / social). We issue tokens for your account only. The AI client never gets your password.

Data exchanged

  • In: tool parameters (phone, prompt, schedule, etc.)
  • Out: tool results (call status, agents, logs, profile fields needed for the ask)
  • We do not put API keys or refresh tokens in tool results
  • We don’t receive your full chat transcript — only what the client sends on each tool call

Permissions. Write tools (dial, create agent, update profile, webhooks) change your account or place external calls. Use the client’s confirmation prompts. Revoke by disconnecting the connector or emailing support.

Third-party AI. ChatGPT / other AI platforms process prompts and tool results under their policies. Review those before connecting.

Your rules. Only connect accounts you own. Don’t dial unlawfully. You’re responsible for recipient data you process through the connector.

Data Use

Supplements the Privacy Policy.

Calls. Recordings/transcripts power the agent, quality checks you enable, and support. Not sold. Shared with subprocessors only to deliver the service or as required by law.

Leads. You own uploaded contact data. Used only for the calls and workflows you request (including via connectors).

AI providers. Voice/model providers you select (Gemini, OpenAI, Qwen, ElevenLabs, etc.) may process audio or text under their terms. Pick providers that match your compliance needs.

Retention. Kept only as long as needed for the service and legal duties. Deletion requests: support@SUARify.my.

Business Continuity (BCP)

We maintain a documented BCP covering:

  • Critical services: platform access, voice/calling, leads, storage
  • Escalation tree: defined order for incident notification
  • Client notice: channels and timeframes when impact is likely
  • Degraded mode: read-only / delayed processing where feasible
  • Recovery order: critical first, then secondary features

Full BCP on request: support@SUARify.my

App review URLs

Back to SUARify.my