SUARify Logo
SUARify "Suara" + "ify"

AI Agent Calls for You - Inbound, Outbound, Automated, PDPA

Reach thousands in minutes with natural multilingual and Malaysia Flag malaysianized (Manglish, English, Malay, Mandarin, Tamil) AI voices that sound human and stay -Ready Setup.

We are an official WhatsApp Tech Provider

SUARify AI Agent

SUARify AI Agent

Speaking...

Why Choose SUARify?

Transform your business communication with our advanced AI voice technology.

Fluent in Malaysian Bahasa & English, Tamil and Mandarin

Native-level fluency in multilanguages for seamless communication. Support for 60+ languages.

Save up to 80%

Drastic reduction in manpower costs compared to traditional call centers.

Full Agent Customization

Change the tone, language, goals, preferences, communication approach and objectives of your AI call agent.

24/7 Availability

Operates around the clock with consistent, professional tone.

Realtime Voice

SUARify Realtime Voice Call

Start connecting instantly. Our AI voice agents handle inbound and outbound calls in real time natural conversations, multilingual support, and PDPA-ready setup. No lag, no delays.

4.8 · 156+ reviews

  • Live voice calls with sub-second response
  • Multi-channel — phone, WhatsApp, and web
  • Multilingual AI (English, Malay, Mandarin, Tamil, Manglish)
  • Inbound & outbound—one platform
  • Send prerecorded voice
  • Customize loading experience
  • Communicate with other ai agents - systems knowledge base
  • Speed & low latency

Realtime Voice Call

AI agents conduct natural, low-latency voice conversations over the phone—inbound or outbound—with real-time speech and responses.

Native integrations with powerful AI stacks

Plug into leading models and workspaces — switch stacks without rebuilding your agents.

OpenAI Gemini Qwen · Alicloud 11Labs Azure MiniMax Google Workspace Calendar

Flexible providers

Bring your own LLM, voice, or SIP keys. Stay provider-agnostic — no single-stack lock-in.

WhatsApp Tech Provider

Official WhatsApp integration — messages, voice calls, Embedded Signup, and templates. Learn more

Voice + Messaging + MCP

Connect Suarify AI agent with ChatGPT, Claude, Agentic Platform, WhatsApp & other channels via connectors

Run inbound and outbound WhatsApp voice calls on the same AI agent your phone lines use—answer customer WhatsApp calls and place permission-based outbound WhatsApp calls. Then connect Google Calendar, Gmail, and Google Drive so the agent can book appointments, find and send email, and work with your documents—plus WhatsApp follow-ups, campaigns, and any REST API.

MCP — ChatGPT, Claude & Cursor

Connect Suarify to ChatGPT, Claude, Cursor and other agentic platforms via MCP — call your agents and tools from the AI apps you already use.

Set up MCP

WhatsApp voice (in & out)

Inbound WhatsApp calls answered by your AI agent, plus outbound WhatsApp calling to customers who have opted in—same agent, same playbooks as phone.

WhatsApp messaging

Send templated text, images, or documents after a call—scheduled or instant—and run bulk campaigns with rate limits so hot leads never go cold.

Google Calendar

Google Calendar

Connect the user’s calendar so the agent can check availability and create or cancel bookings mid-call—no shared operator calendar required.

Gmail

Gmail

Authorize Gmail so the agent can find emails by name, phone, or address, read threads, and send follow-ups from the connected inbox.

Google Drive

Link Drive so your agent can look up and share documents, forms, and files customers need—during or after the conversation.

API & webhooks

Hook into your CRM, helpdesk, or custom backend. Agents call your APIs mid-conversation or post-call via webhooks.

Live message flow

WhatsApp
Google Calendar
Calendar
SUARify
SUARify
Your API
Gmail
Gmail
Follow-up sent
P2P reminder
Call · 3pm
CRM updated

Messaging & scheduling FAQ

Can SUARify schedule another call automatically after the first one?
Yes. Inside SUARify you can schedule a follow-up outbound call on the same platform—set the date and time, pick the lead, and the AI agent will call again without manual dialling. Combine this with WhatsApp reminders so customers get both a message and a call at the right moment.
What are promise-to-pay (P2P) notifications?
When a customer commits to pay on a call, SUARify can trigger promise-to-pay alerts via WhatsApp, SMS, or your API—reminding them before the due date and keeping collections teams in sync.
Can messaging and voice run on the same agent workflow?
Yes. One SUARify agent can finish a voice call, send a WhatsApp follow-up, update your CRM through an API webhook, and queue the next scheduled call—all from the same dashboard.
Can customers call my business on WhatsApp and reach the AI agent?
Yes. Connect your WhatsApp Business number through Meta's official WhatsApp Business Platform. Customers who call you on WhatsApp are answered by your AI agent, and you can call customers back on WhatsApp once they have given permission. See WhatsApp Calling.
Can I bring my own LLM or API key?
Yes. You can use your own OpenAI, ElevenLabs, or other provider API keys in agent settings so conversations run on your preferred models and billing.
Can I bring my own telco provider or SIP VoIP line?
Yes. SUARify supports connecting your own SIP trunk or VoIP provider so inbound and outbound calls use your telco number and rates while the AI agent runs on our platform.
For developers

Developer APIs — swipe for WhatsApp or voice

Simple REST examples. Swipe or use the arrows to switch between WhatsApp messaging and Suarify voice (create agent, send call, read logs).

WhatsApp API — send, receive, automate

Full WhatsApp page
  1. 01

    Basic: receive & send

    Inbound webhooks. Outbound text, media, buttons, lists, templates.

  2. 02

    Delivery states

    Sent / delivered / read / failed — signed and retried to your endpoint.

  3. 03

    Voice call APIs

    Inbound WhatsApp calls + permission-based outbound calling events.

  4. 04

    Advanced: AI agents

    Attach agents to message threads and WhatsApp voice — in and out.

# First message — bearer auth
curl -X POST https://api.suarify.my/v1/whatsapp/messages \
  -H "Authorization: Bearer $SUARIFY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+60123456789",
    "type": "template",
    "template": "appointment_reminder",
    "vars": { "time": "3pm" }
  }'
# Webhook event
{ "event": "message.delivered", "wamid": "…" }

Suarify API — create agent, send call, read log

MCP & Connect AI
  1. 01

    Create agent

    Provision a voice agent with name, language, and prompt.

  2. 02

    Send call

    Start an outbound AI call to a phone number with your agent.

  3. 03

    Read log

    Fetch outbound call logs — status, duration, transcript summary.

# Create agent
curl -X POST https://api.suarify.my/v1/agents \
  -H "Authorization: Bearer $SUARIFY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "name": "Sales Agent", "language": "ms-MY" }'
# Send outbound call
curl -X POST https://api.suarify.my/v1/calls \
  -H "Authorization: Bearer $SUARIFY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "agent_id": "agt_…", "to": "+60123456789" }'
# Read call log
curl https://api.suarify.my/v1/calls/logs?limit=10 \
  -H "Authorization: Bearer $SUARIFY_API_KEY"

How It Works

Get started with SUARify in three simple steps

1

Upload Your Contact List

Simply upload your CSV file with customer contact details. Our system automatically validates and formats your data for optimal calling.

2

AI Makes Calls Instantly

Our AI agent starts calling your contacts immediately, using natural multilingual conversations that sound human and stay -Ready Setup.

3

Get Results & Analytics

Monitor real-time progress, listen to call recordings, and analyze detailed reports to optimize your campaigns.

Ready to Get Started?

Join hundreds of Malaysian businesses already using SUARify to automate their outbound calls.

Perfect for Your Industry

SUARify adapts to your business needs across various sectors.

Property & Real Estate

  • Lead qualification
  • Open house reminders
  • Appointment scheduling

Insurance & Takaful

  • Policy renewal reminders
  • Claims follow-ups
  • Lead qualification

Healthcare & Government

  • Appointment reminders
  • Follow-up consultation
  • Service feedback

E-Commerce & Retail

  • Failed delivery notifications
  • COD confirmations
  • Abandoned cart follow-ups

HR & Recruitment

  • Candidate pre-screening
  • Interview scheduling
  • Reference checks

B2B SaaS & Sales

  • Lead qualification
  • Demo scheduling
  • Follow-up calls

Financial Services

  • Payment reminders
  • Debt collection (empathetic)
  • Account verification

Logistics & Delivery

  • Delivery coordination
  • Failed drop-off notifications
  • Customer support

More Reasons

Bring Your Own Key

Maximum flexibility with your own API keys. No vendor lock-in, complete control over your infrastructure.

Local SIP Partner - Faster Speed

Partner with local SIP infrastructure for ultra-low latency and faster call connections. Optimized for Malaysian networks.

User Friendly Interface with AI Helpers

Intuitive prompt widgets and AI-powered assistants guide you through setup. Create professional agents with ease.

Free Sentiment Reports

Get comprehensive sentiment analysis of all your calls at no extra cost. Understand customer emotions and improve engagement.

Interoperability to Any API

Seamlessly integrate with any API, CRM, or third-party service. Connect your existing tools without limitations.

Developer Portal & API

Comprehensive developer portal with full API access, documentation, webhooks, and SDKs. Build custom integrations effortlessly.

0 Setup Instant AI Call - 0 Hassle

Start making AI calls instantly with zero configuration. No complex setup, no technical barriers. Get started in minutes, not days.

Extensible Configuration for Voice & AI Controls

Advanced settings for voice parameters, AI behavior, and call controls. Fine-tune every aspect to match your exact requirements.

Help Center

SUARify.my Official Customer FAQ

Answers about voice quality, integrations, call flows, pricing, and how we support Malaysian businesses.

1. Voice Realism & Customization

How realistic do the AI voices sound?
Our AI voices are highly realistic and feature natural Malaysian accents, alongside a variety of international accents to fit your brand's identity.
What technology powers SUARify.my voices?
We support a wide range of voice providers—not just one stack—so you can choose what fits your brand and use case. We're actively building our own voice cloning capabilities, and we stay provider-agnostic: you're free to plug in the engines and integrations that work best for you.
Can I clone my own voice or a specific team member's voice?
Custom voice cloning is currently in active development and will be released very soon. Stay tuned!

2. Latency & Delay Optimization

Is there a delay or lag during live calls?
No, there is no noticeable delay. To minimize network latency, our infrastructure is heavily hosted within nearby ASEAN cloud regions.
How do you ensure smooth, real-time conversations?
We perform aggressive server performance tuning and provide highly granular engineering parameters for speech and voice silence detection to ensure seamless interactions.
Why do I sometimes still hear a brief pause or delay?
Just like loading a webpage can take a second or two, an AI voice call occasionally needs a moment to process—especially when your agent is searching a large knowledge base or running a complex workflow. Rather than leave awkward dead air, SUARify enhances the experience with smart loading audio: subtle keyboard typing, natural word fillers (“let me check that for you…”), or light thinking-expression sounds so callers always feel the conversation is alive.

3. System Integrations & APIs

Can SUARify.my integrate with my current CRM or company systems?
Yes. We fully support comprehensive, two-way integration. We can connect directly to your company CRM or custom system APIs.
Do you provide developer tools?
Yes. We provide a dedicated API Developer Portal and fully support Model Context Protocol (MCP) tool integration layers.

4. Knowledge Base & Custom Training

Can I train the AI on my specific business information?
Yes. You can fully train your AI voice agent by uploading your business files and documents directly into our custom knowledge base platform.

5. Call Flows & Voice Settings Adjustment

Can I change the voice settings if I dislike the defaults?
Yes. You can customize and fine-tune voice settings, including delay buffers and speech thresholds, to match your preferences.
Will the AI stay on script during a call?
Yes. The AI voice agent will strictly follow your specific business flowcharts and logic steps during live calls.

6. Outbound Calling Use Cases

What types of outbound calls can the AI make?

Our system automates various outbound scenarios, including:

  • Lead Qualification: Automatically dialing leads to determine interest (classifying them as "Lead: Yes" or "Lead: No").
  • Call Pick-up Logs: Tracking who answered, missed, or hung up.
  • Booking & Scheduling: Automating customer appointment scheduling directly over the phone.
  • Non-Interactive Reminders: Broadcasting reminders without requiring customer input.
  • Interactive Reminders: Calling to remind customers while actively collecting feedback or information.

7. Inbound Calling Use Cases

How can SUARify.my handle my incoming customer calls?

Our inbound capabilities include:

  • AI Receptionist: Answering inbound calls and seamlessly collecting caller data and information.
  • FAQ Handling: Instantly resolving customer questions using your uploaded knowledge base.
  • Information Closing: Efficiently wrapping up and concluding incoming customer inquiries.

8. Call Transferring

Can the AI transfer a call to a real human?
Yes. The system supports live call transferring to human agents or alternative phone numbers as soon as specific triggers are met.

9. Telco & SIP Providers

Can I connect my own telecommunication provider?
Yes. We can connect and integrate with various telecommunication SIP providers based on your specific system architecture.

10. Bring Your Own Key (BYOK)

Can I use my own LLM API keys?
Yes, you can bring and hook up your own custom LLM API keys to power the underlying engine.

11. Whitelabeling, Customization, & Pricing

Do you offer whitelabel solutions?
Yes. We support full whitelabel branding and advanced, granular workflow control for businesses.
How much does SUARify.my cost?
For custom enterprise pricing quotes and deep customization setups, please contact us directly via our website at suarify.my.

12. Videos & Demos

Can I see your videos?
Yes. Watch demos, product clips, and real use cases on our Instagram—@suarify on Instagram.

Still have questions? Talk to our team.

WhatsApp Calling answered by your AI agent

Connect your WhatsApp Business number to SUARify. When customers call your business on WhatsApp, your AI voice agent picks up. When you need to reach them, call them back on WhatsApp once they have agreed to be called.

Inbound WhatsApp calls

Customers tap call on your WhatsApp profile and get an instant answer from your AI agent, day or night, with the same voice, prompt and knowledge base as your phone line.

Callbacks with consent

Before calling a customer on WhatsApp, SUARify asks their permission through WhatsApp. They choose to accept or decline, and can withdraw it at any time.

Every call on record

See each WhatsApp call in your dashboard: who called, when, how long, and whether it was answered or declined, alongside your regular phone calls.

How it works

  1. 1. Connect
    Link your WhatsApp Business number to SUARify through Meta's official WhatsApp Business Platform. Your number stays in your own Meta business account.
  2. 2. Choose your agent
    Pick which AI agent answers WhatsApp calls, using the agents you already use for phone calls.
  3. 3. Take calls
    Customers call you on WhatsApp and the agent answers. Calls to customers go out only after they have given permission.

Your data stays yours: we never sell it or use it for advertising, and you can disconnect your number at any time. Read our WhatsApp Business Data Policy.





Top Voice AI Agent Platforms with MCP (think AI connector app)

Voice AI agent platforms with Model Context Protocol (MCP) combine local language support, PDPA-aligned handling, and local SIP connectivity so businesses can run automated inbound and outbound calls that feel local and stay compliant. SUARify.my is designed for Malaysia with these priorities.

See SUARify in Action

Watch how our AI handles real-life customer interactions.

SUARify AI Demo

Click to play the demonstration video

Get your personalized demo and start automating calls today